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Frequently Asked Questions

We are always happy to help our guests, but you may find what you need here in the frequently asked questions.

We recommend arriving 15-20 minutes prior to your appointment to fully enjoy our amenities, including steam showers and the relaxation lounge.

To maintain a seamless experience for all guests, late arrivals may result in a shortened service time. Full service pricing will apply.

Your comfort is our priority. Robes are provided for use throughout the spa. Bathing suits and light athleisure wear are recommend for use in the Infrared Salt Cabin.

During your visit, enjoy access to our thoughtfully appointed facilities, including:

  • Steam showers
  • Relaxation lounge
  • Lockers, robes, and slippers
  • Hair and body care essentials

Complimentary refreshments and baked goods are available, with additional menu offerings available for purchase from our cappuccino bar.

Yes. We invite you to unwind in our relaxation spaces for up to 30 minutes following your service, allowing for a gentle return to your day. The lounges are robe only zones, no street clothes allowed in the lounges.

Yes, our wellness lounges are co-ed. Our spa attendants will be there to guide you and ensure you are directed comfortably throughout your experience.

Our spa is designed as a serene retreat for beauty, wellness, and relaxation. We kindly ask that all guests speak softly and respect the tranquil environment.

To preserve the peaceful atmosphere, we ask that all devices be silenced during your visit.

Photography is welcome in designated areas.

Out of respect for guest privacy, photos and videos are not permitted in locker rooms or private spaces.

We are committed to providing a safe, respectful environment for all guests and team members.

Harassment or inappropriate behavior directed to our staff or guests will result in the immediate discontinuation of services and refusal of future bookings. Harassment or inappropriate behavior will not be tolerated.

Appointments canceled with less than 24 hours’ notice will incur a 50% service fee. Missed appointments are subject to full service charges.

Yes, a valid credit card is required to secure all reservations. Gift cards are not valid to secure appointments.

If you arrive after your scheduled time, your service may be adjusted to avoid disruption to other guests. Full service pricing will remain in effect.

We accept all major credit cards and cash. Venmo is also available for gratuities.

Gratuity is not included unless noted for group bookings or special events.

Our standard gift cards do not expire. Promotional or bonus cards may carry expiration dates and specific terms.

Gift cards purchased prior to 2012 are subject to prior terms and expiration dates.

Children under the age of 10 are not permitted unless they are receiving a service. Spa guests under 18 must have a parent or guardian consent form completed prior to their appointment.

Unused items may be returned within 30 days with receipt for exchange or refund.

Clothing must have original tags and is eligible for store credit only.

Hair extensions, wigs, tools, brushes, and opened or used items are final sale.

We guarantee the work we do. If for any reason you are not fully satisfied with your service, please contact us within 7 days of your appointment.

Our salon service providers advance through a level system based on experience, demand, and continued education. This allows for growth within our team while offering guests a range of expertise and pricing options.

Our Rewards Program allows you to earn points on purchases, redeemable in our retail boutique. Speak with our Guest Services team to learn more.

Monday–Thursday: 8:00am – 10:00pm
Friday: 8:00am – 6:00pm
Saturday: 8:00am – 5:00pm

Monday-Friday 8:00am -5:00pm
Saturday 8:00am-3:00pm

Monday–Thursday: 7:45am – 10:30pm
Friday: 7:45am – 6:30pm
Saturday: 7:45am – 5:30pm

Phone: (973) 538-3811
ext: 973-554-3533
Email: [email protected]

4 Gibraltar Drive
Powder Mill Plaza
Morris Plains, NJ 07950

Full spectrum infrared refers to technology—most commonly in saunas—that emits all three infrared wavelengths (near, mid, and far) simultaneously to provide a comprehensive, deep-tissue therapeutic experience. It heats the body directly at lower, more comfortable temperatures compared to traditional saunas

Halotherapy, or "halo" salt therapy is a drug-free, non-invasive alternative therapy that involves breathing in micronized dry pharmaceutical-grade salt in a controlled, spa-like environment. It is designed to mimic the natural microclimate of a salt cave to improve respiratory health, skin conditions, and overall well-being.

The cabin is a co-ed room where 4 loungers allow multiple guests to experience the therapy simultaneously.

Most guests choose to relax in their spa robes, though wearing a bathing suit or comfortable athleisure wear is recommended if you prefer more direct contact with the infrared. Clothing is required.

No, this is not a sauna. This is a low heat, high impact experience. Unlike a sauna the cabin temperature is at comfortable 72 degrees. Your body will warm internally with the infrared heaters. You can customize the infrared intensity to your liking. Some people perspire slightly as they detox.

No, this service can only be reserved as an add on to another spa service like a massage, facial, or body treatment. This experience is a 25 minute session.

Guests should NOT use infrared therapy or only under medical supervision if they have:

Absolute Contraindications:
  • Severe cardiovascular conditions (e.g. unstable heart disease)
  • Acute infections or fever
  • Recent surgery or open wounds
  • Severe inflammation or acute injury
  • Advanced kidney disease
  • Active bleeding disorders
Relative Contraindications (medical advice recommended):
  • Pregnancy
  • Use of medications affecting heat sensitivity (e.g. beta blockers, diuretics)
  • High or low blood pressure (uncontrolled)
  • Neurological conditions affecting heat perception
  • Metal implants (depending on type and location)
  • Severe varicose veins

Generally well tolerated, but not recommended for:

Absolute Contraindications:
  • Acute respiratory infections
  • Contagious diseases
  • Severe COPD (advanced stage)
  • Active tuberculosis
  • Lung cancer (untreated or unstable)
Relative Contraindications
  • Asthma (only if stable; otherwise medical clearance recommended)
  • Severe allergies with acute symptoms
  • Chronic respiratory diseases in unstable condition

Because your concept combines heat + aerosol, additional care is needed:

  • Heat may intensify respiratory response → caution for sensitive guests
  • Increased circulation may affect cardiovascular stability
  • Dehydration risk → guests should hydrate before and after
  • Dizziness risk when standing up after session

Advise guests to exit the session if they experience:

  • Dizziness or lightheadedness
  • Shortness of breath
  • Chest discomfort
  • Nausea
  • Unusual fatigue

The DePasquale Loyalty Rewards Program has been designed to show our appreciation by awarding points which can be redeemed on boutique purchases and salon/spa products. Please see our guest services for details and view how to earn points here

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